Workshop: Flow Management for Professional Interpreters (Virtual)

When: Saturday, April 25, 2026

Time: 10 am – Noon, MST

Where: Virtual (Zoom)

Cost: Attendance is free!

Certificates of attendance for CEUs: UTIA Members – $25; Non-members $80

CEUs: Approved for 2 Instructional CE hours by CCHI (CEAP ID #11126); Pen ding 0.2 CEU IMIA/NBCMI

From brief and clear pre-sessions to sharp and direct intervention scripts, there is much an interpreter can do to set the stage for success. Whether you are new to interpreting or have been doing it for decades, you will walk out of this workshop feeling empowered to manage the flow of communication like ever before.

Learning Objectives:

1. Participants will expand their understanding of the concepts of transparency, incremental interventions, and role boundaries in triadic encounters in healthcare and community settings.

2. Participants will create scripts for pre and post sessions, as well as interventions for a variety of scenarios.

3. Participants will practice incremental interventions techniques and provide and receive feedback from peers to improve their comfort level and skillset.

Language neutral and focused on healthcare and community interpreting.

About the Presenter: Carlos Martinez-Morales, MBA, CMI-Spanish, UT-CMLI

Carlos Martinez-Morales is a nationally certified Spanish medical interpreter and is the Director of Language Services at Intermountain Health, a system in the mountain west with 35 hospitals and over 400 clinics. He has a master’s in Business Administration with an emphasis in healthcare and is a licensed instructor of the Community Interpreter International curriculum. He has over 20 years’ experience of interpreting and manages a team of over 120 interpreters. He loves skiing and visiting his hometown of Puerto Rico. He lives in Utah with his family and two dogs.